Return
Cancellation Policy. You may cancel your rental order at least fourteen (14) days prior to the ordered delivery date. For the avoidance of doubt, no cancellations are allowed within fifteen (15) days prior to the scheduled arrival date. If the status of your order states “Shipped”, it means that your order is already on it’s way - no cancellations are allowed at this point.
To Cancel your order, simply call us at (818)646-8088.
Sizing Returns. Return guidelines: If your Product does not fit you, then you may return the Product to the Lender within 24 hours after the receipt of the the Product, if by mail, OR you’ll have to return it the same day if delivered by courier or pick up method. Due to the special nature of our merchandise, we are unable to accommodate refunds but we will be happy to offer exchange, where available or site credit.
Product not as described. We carefully review every claim for misrepresented items, and if we didn’t send the item as described, you get your money back. In case of return due to the Product not being as described, please return the Product to the Lender within 48 hours after the receipt of the the Product, if by mail, OR you’ll have to return it the same day if delivered by courier or pick up method. All tags must be attached and in place. You will be required to present a photographic evidence. Please note that it's impossible to guarantee that the color that you see on the screen is an exact match to the color that you receive.
To Cancel your order, simply call us at (818)646-8088.
Sizing Returns. Return guidelines: If your Product does not fit you, then you may return the Product to the Lender within 24 hours after the receipt of the the Product, if by mail, OR you’ll have to return it the same day if delivered by courier or pick up method. Due to the special nature of our merchandise, we are unable to accommodate refunds but we will be happy to offer exchange, where available or site credit.
Product not as described. We carefully review every claim for misrepresented items, and if we didn’t send the item as described, you get your money back. In case of return due to the Product not being as described, please return the Product to the Lender within 48 hours after the receipt of the the Product, if by mail, OR you’ll have to return it the same day if delivered by courier or pick up method. All tags must be attached and in place. You will be required to present a photographic evidence. Please note that it's impossible to guarantee that the color that you see on the screen is an exact match to the color that you receive.
